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Top 11 Best Virtual Contact and Call Center Software | 2018


Top 11 Best Virtual Contact and Call Center Software | 2018
5 (100%) 1 vote

Virtual Contact Center and Call Center Software provides a technology or software service, through which the customer associate or agent can connect to their customer from anywhere. This technology involves host server and the equipments to run the call center.

8X8

Hosted VoIP – Communications and Collaboration Solutions. 8×8 offers the best VoIP call center software solution for businesses of all sizes. Turn your call center into a Virtual Contact Center.


8X8

8X8

VCC

VCC Live – Call Center Software. Professional Call Center software and telecommunication solution for inhouse and outsourced call centers without any initial investments.

VCC

VCC

INCONTACT

Call Center Technology Leader. inContact virtual contact center software enables better customer experience management in the cloud.

INCONTACT

INCONTACT

FIVE9

Five9 virtual contact center helps companies increase agent productivity. See how a virtual call center can improve customer satisfaction & sales revenue!

FIVE9

FIVE9

VOCALCOM

Contact Center Software Solutions | Vocalcom. Loved by 550,000+ users, Vocalcom virtual call center software is easy to try, buy, implement, and use. A transformative virtual call center, unlike any you’ve seen before.

VOCALCOM

VOCALCOM

SERENOVA

Serenova | Omnichannel Call Center Software in the Cloud. More than 30,000 remote agents rely on Serenova virtual contact center capabilities. Meet the worlds most powerful cloud contact center.

SERENOVA

SERENOVA

VERIZONENTERPRISE

Enterprise Technology Solutions & Managed IT Services | Verizon Enterprise Solutions. Engage customers with contact center technology, and control costs while delivering experiences that set you apart, with Verizon Virtual Contact Center (VCC).

VERIZONENTERPRISE

VERIZONENTERPRISE

ROGERS

Rogers: Wireless, Internet, TV, Home Monitoring, and Home Phone. Rogers VCC enables all standard contact centre application, management and reporting tools, plus advanced collaboration and process automation capabilities.

ROGERS

ROGERS

TELAX

Cloud Based Contact Center Software Solutions | Telax. Telax helps Service Providers get into the Cloud Contact Center game and WIN! We’re the proven enterprise-ready solution you need! Learn More.

TELAX

TELAX

CONNECTFIRST

Connect First: Contact Center Solutions, Built Better. Connect First’s call center software, the most stable, reliable, customer-centric, enterprise-to-small-business platform. Make the switch to better today!

CONNECTFIRST

CONNECTFIRST

TALKDESK

The world’s leading browser-based call center software Talkdesk integrates with Salesforce, SugarCRM, Zoho CRM, Zendesk, Live Chat, Shopify and others to provide comprehensive information about prospects in the agent’s browser as they are routed the call. Talkdesk browser-based call center software for virtual call centers allows teams to Maintain a dispersed workforce.

TALKDESK

TALKDESK

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CEO and co-founder at Cloudsmallbusinessservice.com