Top 10 Best Help Desk Knowledge Base Software

Knowledge base software stores complex information structured and unstructured used by any computer system.

WEBHELPDESK

Knowledge Base management software from Web Help Desk. Support self-service and reduce incident costs with searchable FAQs and articles. Download free trial.

MANAGEENGINE

Knowledge base software from ManageEngine ServiceDesk Plus offers a easy-to-build and maintain Knowledge Management module. Using a Knowledge Base allows technicians and requesters to find answers to problems quickly.

JITBIT

Jitbit Helpdesk includes a knowledge base module out of the box, an essential feature for any helpdesk software.

GROOVEHQ

Simple Online Help Desk Software by Groove. Software that delivers online answers to help your customers with their support questions, even when you’re not around.

FRESHDESK

Customer Support Software & Ticketing System. Build an online knowledge base for your customers so they can easily find what they need.

VISIONHELPDESK

Vision Helpdesk – Customer Service Help Desk Software. Create multi level categorized knowledge base, Create downloads attach files and allow login clients to access download files. Setup question and answer.

CAYZU

Cayzu online help desk knowledge base Software can be a powerful support tool. Created knowledge bases allow for custom content current analytical data.

INSTANTASP

InstantASP – Help Desk & Community Software. InstantKB is a simple, yet powerful help desk designed to help busy businesses reduce, streamline & deliver great customer support.

SYSAID

SysAid Knowledge Base is a knowledge management database for tips and how-to solutions. Admins can capture, develop, share, and effectively use knowledge relating to solutions to IT issues, and also provide end users with relevant self-help information.

MOJOHELPDESK

Mojo Helpdesk: Help Desk Software for Ticket Management. Mojo Helpdesk is the simple help desk software to track tickets and stay organized. It’s easy to use and affordable. Free 30-day trial on any plan.