Top 5 Bank Management Software

Financial institutions, including banks and credit unions all over the country face increasing state and federal compliance regulations as well as intense competitive pressures. With the goal of helping your bank or credit union become more successful and profitable, technology is taking a leading role with dozens of new financial management software applications being introduced on a regular basis.

Adherence and compliance to federal regulations, consumer advocate group concerns, and the costs of implementation add a dimension of complexity to the decision making process for selecting a bank management software application that will generate an ROI for your financial institution. Further complexities are introduced to the decision with a consideration to implement a dedicated bank management software solution or a cloud based bank management application. Each option has a unique set of positive and negative attributes as well as a corresponding cost.

These new software application packages range from general administrative bank management to collections and collection management to asset recovery. Additionally, there is a wide fluctuation of costs, varying levels of functionality for the standard package, and a multitude of add-on modules with additional costs which may include training and customer support. Before purchasing a bank management software package, some items to be evaluated include:

Vendor Management: Depending upon your company size, your financial institution may have hundreds and thousands of vendors with different types of services and functionality. Managing these vendors, the services provided, and all the admin tasks associated with this must be an integral part of a bank management application module. How many vendors can be included and how extensive is the vendor info that can be managed.

Workflow Automation: Profitability results from making complex processes more efficient through automation and eliminating errors as well as by improving communications. Eliminating and improving repetitive processes from the various operating departments will minimize errors and improve the reliability and reporting of timely data. Will the bank management software reduce the number of work flow steps throughout all departments as well as improve the information exchange between these departments.

Scalability: As your bank or credit union increases its customer base and the corresponding transaction volume, your bank management software application must be scalable to accommodate this growth. However, such scalability should only occur at a cost-effective rate. What are the initial costs of implementation and the costs of scalability.

Collections and Collection Management: Automating the debt collection process is essential for optimizing the recovery of all income streams, including the activities required for the recovery of special assets. Such a collection management software system must be robust, error free, easy to use, and scalable with the primary focus being on operational efficiency and regulatory compliance. Additionally, the bank management software program must facilitate and efficiently manage charge offs and delinquencies with compliance to all state and federal collection regulations. What do the company’s other customers say about this functionality.

Collection Compliance: Because state and federal collection regulations are both complex and continually changing, your software vendor must be committed to providing software updates in a timely manner to comply with the implementation dates for new regulations. What is the software company’s track record for the timely integration of regulations.

Profitability: Bottom line management and profitability is achieved only with management software that is productive by making complex processes simpler for such functions as accessing mission-critical business financial information, customer financial data, improving compliance adherence, minimizing risk, and maximizing income growth. Have other financial institutions been able to efficiently implement this bank management software system and improve their profitability in a short time period.

Software Interfaces: No one bank software management system can do it all. Can this system seamlessly interface to other major software applications as well as to client systems to securely import and export financial data.

Customer Service: No bank management software implementation can be considered complete without evaluating the vendors customer service and training capabilities. Some considerations are online customer service to increase efficiency, provide a quick response and lower costs for your bank or credit union. Other options include a call center, help desk, FAQ’s, hard copy and online documentation, and 24 hour support by phone or email. Training may consist of classroom or web-based training as well as a consultant to provide one-on-one services. Which works best for your bank’s staff and your customer’s requirements.

Summary: In summary, the bank management or credit union management software program must be scalable, reliable and error free, robust and have frequent updates to ensure compliance with all collection regulations. This combined with superior customer service will help to ensure that your financial institution will be on the leading edge of technology as well as remaining competitive in the marketplace.

[block_reclama1]