Top 3 Benefits of Warehousing Operations Implementing Inventory Management Solutions | 2018
Inventory management solutions are becoming a staple in any warehousing business’s operational plan. This is an industry that has experienced tremendous growth over the past decade due to ecommerce and digital sales and requires the thorough organization, decision making and customer experience that cannot be handled with books, spreadsheets and inventory management solutions that have been specifically designed with warehouse operations in mind. There are a number of advantages to using inventory management solutions and some of these benefits include:
1. Improved Decision Making
Decisions in any business should be numbers based. Statistics and reporting provides valuable insight that can be turned into decisions that result in growth and profit. With inventory management solutions businesses can see what products are moving and how quickly easily and visually. This allows the warehouse with the real-time information that is necessary to keep stock levels up and to know what product is trending and what’s not selling. This means that warehousing businesses can make decisions that result in any many sales as possible and not losing sales due to a popular product not being available to customers.
2. Save Time and Money
Any business solution that saves time and money should be considered to aid growth and sustain warehousing businesses in their market. An inventory management software solution that has been designed specifically for the warehousing market cuts costs by providing information at employee’s fingertips, eliminating confusing spreadsheets, stock room miscommunication and reducing errors throughout the business. Time is money and when a software can make day to day operations smooth and seamless it results in warehouses that don’t waste time or money on knowing what they are making, placing orders, receiving accurate numbers and knowing exactly what’s selling. This is a benefit for not only cost savings but stress and error reduction.
3. Better Customer Service
Inventory management solutions have many benefits but without the support of customers any business will do poorly, especially in a competitive market space. Inventory management solutions that improve customer service are extremely beneficial as this should be a priority for any business.
With inventory management software customers can look up the product they want to purchase on their own, to make sure that the number of units they need to purchase is available. This also feeds into the new trend of customers that want to make their own inquiries before contacting companies, if they even need to. Many customers prefer to do their shopping online. However, when they do call the products they are inquiring about are displayed for customer service representatives with a colour coded system that makes answering questions extremely easy. This avoids placing customers on hold or answering with the wrong information. Customers appreciate a seamless service and customer service representatives that can answer questions with confidence and efficiency. This is the type of service that is talked about and recommended.