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Best Call Accounting Software For Small Business | 2017

A Call Accounting System is a telecommunications software or hardware application that captures, records, and costs telephone usage events. Internationally call accounting systems may be referred to as call logging systems.

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Call accounting systems detect outbound and inbound calls, call ring outs, call routings, abandoned calls, and other activities.

Best Call Accounting Software For Small Business:

NameDeploymentTraining
OfficeWatch Call AccountingCloud, SaaS, Web, Installed - WindowsDocumentation, Webinars, Live Online
Unified Call AccountingCloud, SaaS, WebNo
VXTrackerCloud, SaaS, Web, Installed - Mac, Installed - WindowsLive Online
Enterprise WebLinkCloud, SaaS, WebNo
Infortel SelectCloud, SaaS, Web, Installed - WindowsDocumentation, Webinars, Live Online, In Person
Shadow CMSCloud, SaaS, WebNo
ABS 100Installed - Windows, Linux/Unix, Open Source, No
Call Accounting ProInstalled - WindowsNo
ICM EUR 9.0Cloud, SaaS, Web, Installed - WindowsDocumentation, Live Online
PhonEX ONECloud, SaaS, WebNo
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HANSENSOFTWARE.COM – Call Accounting & Call Recording Solutions – Hansen Software. Record all of your important calls with Hansen Software’s CASH+ Call Recording and Call Accounting Software.

HANSENSOFTWARE.COM

HANSENSOFTWARE.COM

MATSCH.COM – The MOST-Phacs Call Accounting System provides information to help control and manage all of the costs associated with telephone usage.

MATSCH.COM

MATSCH.COM

METROPOLIS.COM – Call Accounting, Call Reporting, and Call Center Dashboard Software. Metropolis provides advanced call tracking and call reporting software solutions to businesses and the hospitality industry.

METROPOLIS.COM

METROPOLIS.COM

WCGL.CO.UK – Call Logging Software | Call Management System WCGL. Designed to improve the efficiency of your business by itemising and logging your calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse within your business.

WCGL.CO.UK

WCGL.CO.UK

ETELTECH.COM – eTEL Technologies – Specializing in CDR Reporting and SME Phone Systems, Avaya IP Office. Your source for Call reporting applications including Telephony Manager support, adds, moves, changes.

Your One source for:

  • Unified Call Management and Reporting, including Traditional PBX CDR reporting, and Wireless Analytics and reporting.
  • Avaya IP Office Installations, Sales and Support
  • CS-1000 Telephony Manager support, including Adds, Moves & Changes, Telecom Billing system, Traffic Analysis
  • Avaya Aura Adds, Moves, Changes, Traffic Analysis
  • Legacy Nortel , CS-1000, BCM Support, Programming, Troubleshooting
ETELTECH.COM

ETELTECH.COM

TELEMATE.NET – Pioneering UC Analytics and Web Filtering – TeleMate.Net Software. TeleMate.Net Software is a global leader in providing UC Analytics and Web Security solutions, including internet content and application filtering, event management, firewall reporting, and unified communication analytics.

TELEMATE.NET

TELEMATE.NET

TELECOST.COM – Communication Management Solutions for Every Enterprise | RSI | www.telecost.com. Call Accounting Software, Mobile Tracking, Call Recording, Call Center Reporting, Hotel Billing, Healthcare.

TELECOST.COM

TELECOST.COM

ACURATEL.COM – AcuraTel is committed to helping small to medium sized Telecommunication and Enterprise Companies to more effectively operate and manage their Businesses by providing Accurate, Fast and Affordable Billing, Auditing and CDR Processing Solutions.

ACURATEL.COM

ACURATEL.COM

ARADIAL.COM – Radius Server software and AAA RADIUS billing systems – Aradial. RADIUS Server software and AAA RADIUS Billing server software for isp/voip/wi-fi/wireless/wireless lan/LTE/hotspot and mobile billing solutions.

ARADIAL.COM

ARADIAL.COM

TELE-FINITY.COM – TeleFinity. Our inbound, outbound and blended multi-channel Contact Center fulfills your business needs, whether it’s through phone, chat, email or social media. Don’t miss an opportunity!

TELE-FINITY.COM

TELE-FINITY.COM

CALLACCOUNTING.WS – Call Accounting Software, Call Accounting Mate, Telephone Reporting and Logging. Call Accounting Mate is a fully browser based telephone call accounting solution with an integrated scheduler, emergency notification and web server.

CALLACCOUNTING.WS

CALLACCOUNTING.WS

COMMONE.COM – Comm One Call Accounting Software for Business – Comm One LLC. Comm One Call Accounting Software allows your business to increase employee productivity by reporting on telephone usage.

COMMONE.COM

COMMONE.COM

BISONDATASOLUTIONS.COM – Bison Data Solutions. Bison Data Solutions provides callGuard, a call auditing software package that provides call detail records for Cisco powered voice networks.

BISONDATASOLUTIONS.COM

BISONDATASOLUTIONS.COM

CALLTRAK.COM.AU – Calltrak Call Accounting and Phone system for Cisco Avaya Samsung Nortel Panasonic. CALLTRAK Call accounting System, Software for Cisco UC500 Call Manager Express, UCM, Avaya, Nortel, Samsung, Panasonic, Mitel, NEC.

CALLTRAK.COM.AU

CALLTRAK.COM.AU

PCR.COM – PCR – Professional Computing Resources. 

PCR.COM

PCR.COM

COMMSOFTRMS.COM – CommSoft RMS. Commsoft Commsoffice UK Call Logging, Call Recording, Call Management.

COMMSOFTRMS.COM

COMMSOFTRMS.COM

ATCOMM.COM – Call Accounting and Reporting Solution. Comm is the premier provider of Call Accounting and Reporting solutions and cloud-based services for Avaya, Cisco, Mitel, NEC and ShoreTel.

ATCOMM.COM

ATCOMM.COM

CTIGROUP.COM – CTI Group. As an Enghouse Networks company, CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their unified communications data. The harnessing, analysing and exploitation of this data is a proactive way to better segment and thus improve how customers interact with your business.

CTIGROUP.COM

CTIGROUP.COM

PHONECONTROL.COM – PhoneControl – Telephone Information, Call Accounting and Hospitality Voice Solutions with PMS integration.

PHONECONTROL.COM

PHONECONTROL.COM

BUYGENESIS.COM – Call Accounting – Traffic Reporting – ACD / Contact Center Reporting – Switch Management Software – 911 Alerting – Genesis Systems Call Accounting Software. Genesis software provides Call Accounting, Traffic Reporting, Contact Center Reporting, Switch Management, 911 Alerting, E911 reporting and more for today’s most common PBX makes and models.

BUYGENESIS.COM

BUYGENESIS.COM

AVOTUS.COM – Avotus: Award-Winning Telecom Expense Management (TEM) and Enhanced Usage Reporting (EUR) Provider. Avotus is an award-winning provider of Communication Lifecycle Management (CLM) solutions. Avotus provides Enhanced Usage Reporting (EUR), Expense Management (EM), Call Accounting, Intelli-Sourcing and Wireless Management.

AVOTUS.COM

AVOTUS.COM

ISI-INFO.COM – Unified Communications Management Solutions – ISI Telemanagement. Reduce your telecom spend up to 35% using ISI call accounting software and services to manage telecom expenses, improve productivity and increase revenue.

ISI-INFO.COM

ISI-INFO.COM

MICROCALL.COM – Microcall – Call Accounting Software. Microcall is the nation’s leading call accounting software solution with 34 years in business and 86% of the Fortune 500 as customers! (Cisco/Avaya Partner).

MICROCALL.COM

MICROCALL.COM

PBXDOM.COM – PBXDom Call Accounting, Call Reporting and Analytics. PBXDom Call Accounting & Call Reporting Service on the Cloud.

PBXDOM.COM

PBXDOM.COM

MINDCTI.COM – Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to report, monitor and manage all these resources accordingly. Companies that take advantage of unified communications reporting must also be able to reduce costs, increase employee productivity, and improve network performance and customer care.

MINDCTI.COM

MINDCTI.COM

UPLANDSOFTWARE.COM – Upland Software – Cloud-based Enterprise Software Solutions. We Provide Cloud Solutions Across the Enterprise | Enabling Amazing Customer Outcomes +Workflow  +Planning  +Mobile  +Content  +Financial.

UPLANDSOFTWARE.COM

UPLANDSOFTWARE.COM

TELESOFT.COM – Fixed and Mobile Telecom Management | Managed Mobility Services. Telesoft offers responsive, flexible fixed and mobile telecom management solutions and services offering superior integration, visibility, and performance.

TELESOFT.COM

TELESOFT.COM

TIM4BIZ.COM – TIM4biz Cloud Call Accounting. TIM4biz Cloud Call Accounting is the easiest way to report exactly how your telephone is being used or abused. Web based and hosted call accounting.

TIM4BIZ.COM

TIM4BIZ.COM

TICTI.COM – Texonic Information Systems (Pvt) Ltd., is an integrated business solution consulting and software development company founded and managed by very focused and globally experienced IT professionals in Computer-Telephony Integration (CTI) software development.

TICTI.COM

TICTI.COM

INCONTACT.COM – Call Center Technology Leader. Move your business forward with inContact’s cloud contact center software. Our customer service solutions reduce costs, increase revenue & help strengthen your brand.

INCONTACT.COM

INCONTACT.COM

CALLACCOUNTING.COM – Our company is family owned and operated and was formed with the sole purpose of offering a more intelligent approach to purchasing and using call accounting systems. We saw the need to raise the awareness of this valuable, but mostly unused product and we always thought “we can help” was our strategy.

CALLACCOUNTING.COM

CALLACCOUNTING.COM


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