Small Business Software Reviews, Services Insight and Resources

Best Small Business Software Reviews, Services a steady flow of information, insight and inspiration for small business owners and operators: 2021, 2022, 2023, 2024.

Best Call Recording Software For Small Business

What do contact centers, collections agencies and trading floors all have in common? They have to be compliant with specific rules and regulations.

If this sounds like your organization, effective interaction recording and logging (both voice and non-voice) can help you comply with rules and regulations, reduce liability, increase business security and improve agent productivity and your overall customer experience.

Best Call Recording Software For Small Business:

CALLHUB

Voice Broadcasting – Call Center – SMS Broadcast Software | CallHub. Award winning Voice broadcasting, Phone Banking and SMS broadcast software, in 200 countries. Try a free demo. Integrates with your existing systems. Easy!

CALLHUB.IO

CALLHUB

HANSENSOFTWARE

Call Accounting & Call Recording Solutions – Hansen Software. Record all of your important calls with Hansen Software’s CASH+ Call Recording and Call Accounting Software.

HANSENSOFTWARE.COM

HANSENSOFTWARE

GLOBITEL

Globitel. Globitel, Globitel Telecommunication Softwares, Telecommunications, Telecommunication Solutions, Globitel Jordan,Telecommunication Solutions in Jordan.

GLOBITEL.COM

GLOBITEL

THISISDRUM

Free Instant Web Meetings – Drum. Free instant web meetings inside your browser. Communicate, collaborate, replay in real-time. Upload documents and share your screen. Embed in your website.

THISISDRUM.COM

THISISDRUM

SYNETY

Cloud Phone System, Computer Telephony Integration, Call Centre Solutions. We are specialists in computer telephony integration. Synety CloudCall can be used with many CRM systems, including Sage, Salesforce, Dynamics and more.

SYNETY.COM

SYNETY

TRIVIUMSYSTEMS

Voice Recording, Call Recording, Call Monitoring & Reporting, Quality Monitoring Solutions. TriVium Systems is a leading provider of Voice Recording, Call Recording, Call Logging, and Quality Monitoring Solutions for phone systems – IP, digital and hybrid phone system. TriVium’s solutions help organizations maximize the value of voice and data convergence.

TRIVIUMSYSTEMS.BIZ

TRIVIUMSYSTEMS

CONVIRZA

Call Tracking & Call Analytics | Convirza. Get started with advanced call tracking, automated call scoring and workflow-based marketing automation to turn your insights into ROI.

CONVIRZA.COM

CONVIRZA

AMEYOENGAGE

Ameyo Engage | Cloud-Based Call Center Software. Cloud-based call center software. Stop Supporting and Start Engaging. Get Started with a Free Trial. Innovate at every step of customer interaction.

AMEYOENGAGE.COM

AMEYOENGAGE

AVANSER

Call Tracking & Phone Call Analytics by AVANSER. Clever call tracking to grow your business. AVANSER is the leading call tracking technology company in Asia Pacific and we have a tool to boost the performance of nearly any business.

AVANSER.COM.AU

AVANSER

CALLTRACKER

Call Tracking for Business, White Label Call Analytics by Call Tracker – Call Tracker. White label call tracking, optimize adwords, call analytics. Optimize Adwords ROI with call tracking. Call metrics for SEO, PPC, and ad campaigns.

CALLTRACKER.IO

CALLTRACKER

CALLCRUNCHER

Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision making processes and productivity applications, facilitating client retention and new customer acquisition.

CALLCRUNCHER.COM

CALLCRUNCHER

CALLN

CallN by Telstra™ is a VoIP call recording solution which allows you to analyse calls, improve sales, train staff, is used for compliance and improving your relationship with your customers. CallN has powerful yet easy to use reporting features.
Our software is used in over 50 countries world wide. CallN is proudly Australian owned and developed technology.

CALLN.COM

CALLN

TELMETRICS

Call Tracking & Call Analytics: Telmetrics. Telmetrics is the call tracking, analytics and attribution technology leader. We help digital marketers measure and prove the ROI of inbound phone calls. 

TELMETRICS.COM

TELMETRICS

CTIGROUP

CTI Group. Empowering organizations through communication analytics. As an Enghouse Networks company, CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their unified communications data. The harnessing, analysing and exploitation of this data is a proactive way to better segment and thus improve how customers interact with your business.

CTIGROUP.COM

CTIGROUP

ELEVENAPP

ElevenApp – Plugin for SKYPE. Voice recording and recognition plugin for Skype.

ELEVENAPP.COM

ELEVENAPP

TELSTRAT

Our comprehensive Workforce Optimization solution with intuitive user interface accelerates adoption and time-to-benefit.

TELSTRAT.COM

TELSTRAT

HOIIO

Hoiio – Business Applications. Hoiio is a multiple awards winning SaaS platform for businesses.

HOIIO.COM

HOIIO

321SOFT

Mac Data Recovery, Free USB Flash/Memory Card Recovery Software. 321Soft studio provides a wide range of software including Data Recovery for Mac, USB Flash Recovery for Mac, Photo Recovery, Memory Card Recovery, and Free File Recovery.

321SOFT.COM

321SOFT

INVOX

Call Tracking Analytics Romania – INVOX. With INOX Call Tracking Analytics Increases performance marketing campaigns. Get more conversions from online advertising and offline telephone.

INVOX.RO

INVOX

VOICETRONIX

Voicetronix | Telephony Hardware | Open Source Software. Voicetronix builds computer telephony hardware and software to help you create custom communication solutions for PRI ISDN, analogue POTS and VoIP telephony services.

VOICETRONIX.COM

VOICETRONIX

MAJUDA

Call Recording Software | Phone Call Recording | Call Recording Management System. Majuda Corporation provides innovative Call Recording, Voice Logging and Quality Management solutions for SMB and Enterprise markets.

MAJUDA.COM

MAJUDA

DUXOFT

MiaRec – Call recording solution for contact centers. MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers. MiaRec is based on the innovative packet sniffing technology that allows it to be considerably less expensive than analog-based recording systems.

DUXOFT.COM

DUXOFT

MONETSOFTWARE

Workforce Management and Optimization for Call Centers in the Cloud |Quality Assurance, Performance Management, Desktop & Speech Analytics|Monet Software. Affordable Cloud-based Workforce Management software for call center scheduling, quality & performance management. Watch demo!

MONETSOFTWARE.COM

MONETSOFTWARE

ONVISOURCE

Enterprise-wide Workforce Optimization and Analytics Solutions. Enterprise workforce optimization solutions to automate and unify customer interactions and business transactions for contact centers and the back office.

ONVISOURCE.COM

ONVISOURCE

PAMCONSULT

PamConsult GmbH is a privately owned software development and software outsourcing company headquartered in Unterschleißheim (near Munich, Germany) with a branch office in Minsk (Belarus). We specialize in the development of application solutions and custom development for software companies, enterprises, and online business customers worldwide. In particular, our company implements custom programming, database design, and web development. We use the most efficient, flexible and cost-effective approach to software development.

PAMCONSULT.COM

PAMCONSULT

PRETTYMAY

Skype PBX, IP PBX, VOIP PBX software for Windows. PrettyMay – Skype PBX / Phone systems, IP PBX Software, Skype Call Recorder, Skype Call Center solutions provider.

PRETTYMAY.NET

PRETTYMAY

NUMONIXRECORDING

Numonix Interaction Recording & Quality Management Solutions. Gain Valuable Insights Into Your Employee-Customer Interactions. All-in-one interaction recording and Quality Management Solution with RECITE recording.

NUMONIXRECORDING.COM

NUMONIXRECORDING

TRISYS

Trisys Inc. Trisys is the leader in Call Recording and Call Accounting Solutions. Validate compliance, increase productivity, and much more with our premier solutions!

TRISYS.COM

TRISYS

REVCORD

Voice VoIP Digital Call Logger Software Application | Revcord.com. We offer state-of-the-art voice logging systems & applications, SIP & Multimedia Recording applications, Multimedia Recording software and Panasonic, Samsung & Siemens call recording.

REVCORD.COM

REVCORD

AVOXI

AVOXI | Because business is calling. Learn how growing businesses use AVOXI’s cloud communications and business VoIP services for amazing call quality & an exceptional customer experience.

AVOXI.COM

AVOXI

SPOKEN

The secure, reliable call center cloud from Spoken. Cloud call center as a service from Spoken: a place to start into the cloud and a path to the technological future with zero business disruption.

SPOKEN.COM

SPOKEN

EDIGIN

Edigin – Call Recording, Screen Recording and Quality Monitoring. Edigin provides fully integrated monitoring solutions, including phone recording software, screen recording, and quality monitoring.

EDIGIN.COM

EDIGIN

UPTIVITY

Workforce Optimization Software | Uptivity, formerly CallCopy. Uptivity is the leading workforce management software platform for contact centers. Contact us to learn more about our WFM solutions today!

UPTIVITY.COM

UPTIVITY

VERBA

Verba Technologies | Call recording and quality management solutions for unified communications. Verba Recording System is a state-of-the-art call recording and quality management solution for unified communications platforms. Deployed at leading financial institutions, security companies and call centers, Verba helps organizations better manage risk and compliance, develop quality assurance and increase productivity to enhance their business.

VERBA.COM

VERBA

CSIWORLD

Workforce Optimization Solutions for Contact Centers | Workforce Optimization Solution, Call Recording and Quality Monitoring Solutions for Contact Centers by Coordinated Systems, Inc. (CSI). Our flagship product, Virtual Observer (VO), is a call recording and workforce optimization solution for contact centers. VO is making inroads against our main competition by offering a robust, user friendly feature set that provides an extremely high value, tremendous scalability and an unbeatable low cost of ownership.

CSIWORLD.COM

CSIWORLD

BSGCLEARING

BSG | Billing Services Group. BSG is the leader in payment processing for telecom and digital goods merchants. BSG led the clearing and settlement industry and today, process transactions for hundreds of millions of end users.

BSGCLEARING.COM

BSGCLEARING

WAYBEO

Waybeo: Call Intelligence Platform For Marketers | Call TrackingWaybeo. A Call Intelligence platform for marketers to drive revenue through ad-driven phone calls. With Call tracking, marketers can improve ROI.

WAYBEO.COM

WAYBEO

USBCALLRECORD

Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls, upsells your clients and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and web-based management and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with the latest in Tablet CPU computing, we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business. Connected in minutes and delivering all the features you need, we offer both outright purchase options and a low deposit Service Agreement which gets you up and running at minimal outlay with maximum features.

USBCALLRECORD.COM

USBCALLRECORD