If you run your business from a brick and mortar establishment, you wouldn’t think twice about ensuring your premises are protected and safe once the working day is over. For online businesses, it should be the same. When operating an … Read more »
No business owner likes it when their work gets disrupted due to circumstances outside their control. They like it even less so when it happens because of things that were in their control. Your IT system backend is one of … Read more »
We all have heard “Please wait, your call is important to us” enough number of times. These prompts are possible because an IVR has been installed in the call center you are calling. Your call is placed on the queue … Read more »