Small Business Software Reviews, Services Insight and Resources

Best Small Business Software Reviews, Services a steady flow of information, insight and inspiration for small business owners and operators: 2016, 2017, 2018, 2019, 2020.

Daily Archives: July 27, 2016

Best IVR Software For Small Business | 2019

IVR (Interactive Voice Response) – a system previously recorded voice messages, routing of calls within the call-center, using information that the customer enters on the phone keypad by touch tone. Sound IVR – a necessary component of the success of … Read more »

Best Call Recording Software For Small Business | 2019

What do contact centers, collections agencies and trading floors all have in common? They have to be compliant with specific rules and regulations. If this sounds like your organization, effective interaction recording and logging (both voice and non-voice) can help … Read more »