Small Business Software Reviews, Services Insight and Resources

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Monthly Archives: April 2018

Top 14 Best Free and Open Source Help Desk Software

Businesses today are finding that helpdesk software is vital as it offers technical support to customers via a business house. It can help customers get the customer service they require by forwarding all requests either by utilizing a phone or … Read more »

Top 10 Best Inbound Call Center Software Solutions

An inbound call center is a call center where telephone agents field only incoming phone calls  coming in from outside for a company or organization mostly through toll free numbers . Inbound call center agents often provide customer service or technical assistance to … Read more »

Top 10 Best Outbound Call Center Software Solutions

The primary role of outbound call centers are mainly to sell products or services to the target customers by direct calling (cold calling). Read More: Top 16 Best Outbound Call Center Software Outbound Call Centers are basically of two types 1. International Outbound … Read more »

Top 10 Best 360 Degree Feedback Software Vendors

360-degree feedback, sometimes also known as 360 degree appraisal, multi-rater feedback or peer appraisal, helps to provide an unbiased feedback from the people you work with around you. It is way more efficient and effective than having a direct feedback from one source (e.g: … Read more »

Top 10 Best Landscape Design Software

Landscape design software is useful for plotting softscape layouts, which include trees, vines, shrubs and plants and hardscape layouts, which include pergolas, fences and walls. It simplifies the task of landscaping and you can use it to transform your outdoor … Read more »

Top Best 10 EMR Software List

EMR Software Systems are designed to manage patient health records that were previously found in paper charts. These charts would contain all of the different records like medical history, family history, pathology reports and labs. This made is extremely difficult … Read more »

Top 8 Property Developers in Malaysia – Singapore

There are three broad categories of real estate or property agencies in Singapore, namely multi-national corporation agencies,franchisee agencies, and local agencies. Multi-national agencies include Jones Liang, DTZ, Colliers, Knight Frank, Savils, CBRE, etc. These are firms incorporated overseas, usually are listed on … Read more »

Top 10 Best Call Center Service Providers

Call centers provide many services and they are totally customizable according to the needs of each industry and organization. Customer care call centers offer the following services: Order processing Customer satisfaction Complaint center Troubleshooting Customer care If a MNC selling … Read more »

Top 11 Best Application Performance Monitoring (APM) Software

Application Performance Monitoring (APM) is the process of monitoring the health of software applications. APM continuously monitors applications to detect, alert, and log performance issues in the operation of applications across an IT infrastructure. Read More: Top 10 Server Performance Monitoring … Read more »

Top 10 Best Mobile Device Management (MDM) Software Vendors

Mobile-Device Management Software (or MDM Software as it is frequently known) secures, monitors, manages and supports mobile devices deployed across enterprises. A key challenge for an IT department in any modern company is the BYOD (Bring Your Own Device) revolution – employees wanting to use … Read more »

Top 10 Best Call Center Outsourcing Companies

The widespread approval from prosperous industries all over the world proves that call center outsourcing is the most recent trade order accolade. In the beginning, it was viewed in context of cost efficient software but over the time it has … Read more »

Top 10 Best Technical Analysis Trading Software

Forex is the short form for “foreign exchange” and is an exciting business that is increasing in popularity. In foreign exchange, one currency of a country is traded for another. The foreign exchange market is one of the largest markets … Read more »

Top 10 Best Hosted Predictive Dialer System Software

The effectiveness of a predictive dialer depends on different factors like the number of agents in a call center, average call length, sophistication of prediction algorithm, time, types of campaign etc.If a call is ready which based on the prediction algorithm and … Read more »

Top 10 Best Outsourcing Software Development Companies

Software development outsourcing by specialize companies in this type of activity. The reason for such a “complication” of their own activities, as well as the reason for outsourcing in general, is whether the economic feasibility of such separation operations. Read More: Top 20 … Read more »

Top 10 Best Software Testing Companies

The software industry is constantly trying to solve the quality issue, but as far as the significance of its achievements to date is difficult to say. The article deals with a new generation of testing tools that are designed to … Read more »

Choose The Best System For Your Daily Activity

There have been a number of different operating systems that have been introduced in the past few years but Windows has still managed to stay at the top. There have been various versions of Windows operating systems ever since the … Read more »