Call Center Analytics Software offers the ability to create meaningful voice data and interaction trends to help companies improve services, reduce costs, and grow revenue in their contact center and other business areas. [toc] RANKMINER Predictive Voice Analytics Software for … Read more »
An outbound call center software is very essential in today’s business world as it helps to improve your sales as well as services to their customers. An efficient outbound program looks into various aspects of the business that includes sales … Read more »
Service Call Management Software helps companies and organisation to manage and track their service or sales calls of their resources on the move. [toc] SALESBABU SalesBabu: Customer Relationship Management (CRM). With SalesBabu CRM service call scheduling software you can manage complete, lifecycle … Read more »
A Web Application Firewall (WAF) can be described as an application, server plugin, or filter that checks and cleans an HTTP conversation. These rules aim at blocking the virus attacks such as cross-site scripting (XSS) and SQL injection. You can … Read more »
Mobile Application Security testing is a process of testing the application software for their usability, consistency, and functionality which are developed for mobile devices. Read More: Top 10 Penetration Testing Tools and Software [toc] WHITEHATSEC Securing Your Digital Business – WhiteHat … Read more »
Security is the important aspect required in each application. Security means that authorized access is granted to protected data and unauthorized access is restricted. Web application security – learn from others It’s a sad fact of life that everybody who … Read more »
CMDB is part of the configuration management process. The concept of CMDB, proposed by ITIL, involves the creation of a comprehensive repository of information about the company’s IT environment. [toc] I-DOIT i-doit CMDB & IT Documentation: Open Source Solution for … Read more »
A Internal Knowledge Base, also known as KB, is a type of database used for for internal use.. It serves as a point of storage for information that have been compiled, organized, used, and shared with other users. [toc] DOCUMENT360 … Read more »
A website can be an essential marketing tool for a business. Many advantages can be obtained by having one with excellent publishing. When more people love accessing the internet for searching information, companies can offer the fastest solution by building … Read more »
Open Source Web Design Software lets a designer layout a web page using differing shapes, color differing parts of a page’s elements, and design graphical items to put on the page. [toc] OPENELEMENT Free Web Design & Authoring Software. Completely free! … Read more »
Server Performance Monitoring Software helps to gather more data from the server side to narrow down the root cause of the performance problem. [toc] NAGIOS Nagios XI is the most powerful and trusted network monitoring software on the market. Nagios … Read more »
Real Time Bandwidth Monitoring Software is a network monitor and reporting tool that displays a real time graph of network traffic and keeps detailed statistics of your daily, weekly, monthly and yearly bandwidth usage. [toc] OBKIO Network Performance Monitoring SaaS … Read more »
The Cloud Based Web Content Filtering Software is a special program intended to restrict the information delivered over the Internet that greatly reduces the flow of harmful and useless content onto the mobile device or computer. [toc] WEBTITAN WebTitan – … Read more »
Restaurant Loyalty Program Software creates programs where customers are rewarded for their purchases, usually through a point system where customers earn points based on the amount that they spend. [toc] PUNCHH Punchh’s Restaurant Marketing Cloud helps restaurants engage customers across … Read more »
Email Secure/Encrypted is used to protect electronic correspondence in order to prevent unauthorized users from accessing your confidential information. [toc] TELIOS.IO Decentralized & Encrypted Peer-to-Peer Email Service: Owning your personal data starts with your inbox. VIRTRU Email Encryption and Data … Read more »
A Bug Tracking System is a software application which keeps track of encountered software bugs in software developments. It may be called as a type of issue tracking system. [toc] MANTISBT Mantis Bug Tracker. MantisBT is a popular free web-based bug tracking system. It is written … Read more »
Hardware Asset Management (HAM) is the management of physical components (desktops, laptops) and computer networks. [toc] CA Architecting the Modern Software Factory – CA Technologies. Our IT asset management software determines what you’re paying in hardware and software fees to help … Read more »
Mobile Device Management (MDM) Software (open source) is a security software used to monitor, manage and secure mobile devices. The consumerization of technology, primarily driven by the swift espousal of smart devices, and the escalating demand for employees to use their own … Read more »
Android Mobile Device Management (MDM) Software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. [toc] ManageEngine Mobile Device Manager Plus This Android mobile device management (MDM) software empowers administrators to monitor, manage, audit, and … Read more »
Apple Mobile Device Management (MDM) Software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. [toc] ADDIGY Apple device management for IT teams in any environment. MDM for enterprise, education, and MSPs. See why true-cloud … Read more »
Workforce management means assigning the right job to the right employee at the proper time. Although this has been practiced by many companies, this conventional approach has been professionalized and integrated with the other management systems. Call Center Workforce Management … Read more »
Open Source Computerized Maintenance Management Software (CMMS) is designed to help in the process of overseeing or tracking and managing resources that are essential to the operation of a company or organization. [toc] OPENMAINT openMAINT, open source solution for the Property & Facility … Read more »
Enterprise Password Management Software is designed to solve the problem of password management, protection, and access auditing in multi-user, multi-system environments. [toc] ADSelfService Plus ADSelfService Plus, a holistic and flexible self-service password management tool. CYBERARK CyberArk | Security for the … Read more »
A Cloud Based Call Center Software allows you to handle customer calls without having to set up any infrastructure or buy any hardware. [toc] Top Ten Cloud Based Call Center Software Vendors: CRAZYCALL CrazyCall is easy to use and affordable … Read more »
Enterprise cloud backup is a type of cloud backup solution that is designed to operate and manage enterprise class backup requirements and services. [toc] ZETTA Zetta | Enterprise Cloud Backup & Recovery Solutions. Enterprise-grade business continuity solutions for the SME market, … Read more »
Cloud Based Legal Practice Management Software helps lawyers better manage their practice. Keep all your client information in one place. Keep all your information available to you on the go. Allow you to enter your information one time for all … Read more »
A File System Audit is an audit made throughout the computer system to determine the significance of their effectiveness and to recommend improvements. It is an audit of a system or subsystem against system requirements in order to show conformity … Read more »
Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience and, ultimately, to drive profitable customer action. Top Ultimate Content Marketing Tools for Every Marketer: [toc] … Read more »
Big Data — is a pretty common concept in IT and digital marketing. Essentially, the definition is on the surface: the term “big data” implies managing and an analysis of big volumes of data. Broadly speaking, this is information which … Read more »
Inventory software is a specialized computer program used in business and warehouse operations with the primary purpose of helping a business keep track of the quantity, status, and location of stock inventory. [toc] Top Open Source Inventory Management Software: NEXTAR Free POS Software … Read more »