IVR (Interactive Voice Response) – a system previously recorded voice messages, routing of calls within the call-center, using information that the customer enters on the phone keypad by touch tone. Sound IVR – a necessary component of the success of … Read more »
What do contact centers, collections agencies and trading floors all have in common? They have to be compliant with specific rules and regulations. If this sounds like your organization, effective interaction recording and logging (both voice and non-voice) can help … Read more »
Data center management software is purpose-built software that provides insights into data center operations, performance and data center management task automation. It provides a centralized platform for accessing and managing data center infrastructure and services across a data center. Monitoring … Read more »
The term ‘Classroom Management’ refers to the planning made by teachers to draw schemes and schedule involving the students into different activities. Classroom management is very effective way to ensure students’ learning, if teacher is succeeded in forming fine management. … Read more »
Construction management software is a set of tools, processes and information used internally by construction companies to increase productivity, efficiency and visibility. Through an integrated construction management software, various tasks that were once spread out among multiple systems. Technology helps … Read more »
Resources are limited, so you must plan their use. You can only put each person in one place, at one time, working on one task, matched to his or her unique skill set. Effective resource planning helps you deliver projects … Read more »
Audit software is a type of computer program that performs a wide range of audit management functions. Some of the most common functions are database sampling, and the generation of confirmation letters for clients and vendors. The main purpose of … Read more »
Time tracking software, also known as timesheet software, is a specialized type of accounting software used to maintain timesheets for each person within a company. Using software often makes it easier for employees and management to track their time at … Read more »
Construction cost estimating is the process of determining the cost of materials and labor for constructing a buliding or other built object such as a dam. It is a skilled and difficult task and considerable experience is needed if an … Read more »
Electronic discovery Software (sometimes known as e-discovery, ediscovery, eDiscovery, or e-Discovery) is the electronic aspect of identifying, collecting and producing electronically stored information (ESI) in response to a request for production in a law suit or investigation. ESI includes, but is … Read more »
CMMS (Computerized Maintenance Management System) – A computerized maintenance management system – a set of software, which includes the organization of the equipment database, schedule a maintenance modules and preventative maintenance, preparation of applications for the repair, parts inventory control … Read more »
Digital Signage – this view of text and video information in electronic form, which are the benches, screens, screens located in public places. The main objective of this technology – to bring a commercial or public service ads to the … Read more »
Which tool of Internet marketing is the most effective? I am often asked this question. It seems to be the proper time to answer it in this note. Especially if we consider interesting statistics by SeeWhy showing the effectiveness of … Read more »
Technologies which allowed the Internet users to establish communications through the functions of social platforms predestined their success. As a result, social platforms accumulated billions of Internet users which gained attention of marketers willing to develop their businesses. This partially … Read more »
Accounts payable professionals know that there is much more involved with their job than just paying invoices! There are certain aspects of AP that can be simplified and streamlined with the setup of a good accounts payable accounting software program. … Read more »
A class of computer software, or program that helps accounting professionals mange accounts and perform accounting operations. The simplest accounting programs, sometimes called personal finance managers, are single-entry systems that automate tasks such as check writing and record keeping. Double-entry … Read more »
Three labels of electronic medical cards are conventional in the western world – Electronic Health Record (EHR), Electronic Medical Record (EMR) и Personal Health Record (PHR). Before making wild guesses on what the similarities and differences of these three terms … Read more »
Regardless of how you are going to make money on the Internet: whether you are going to sell goods, make money by advertising on your website (blog) or promote products in the market of network companies, a mailout will be … Read more »
A/B testing (also known as split testing or bucket testing) is a method of comparing two versions of a webpage or app against each other to determine which one performs better. AB testing uses data & statistics to validate new … Read more »
Applications which monitor networks are being used directly to inspect the servers’ status as well as their working capacity. With the help of such software a user can always be notified of any detected failure, and they are also able … Read more »
What is Customer Relationship Management (CRM)? The term “Customer relationship management” has been widely used in our business reality lately. What is it? The abbreviation CRM means Customer Relationship Management and is literally translated as “managing relationships with customers”. Unfortunately, the … Read more »
The popular layer of entrepreneurial culture called “growth hacking” is intensively integrating into USA realities of small and middle businesses. By trying to adjust the name and the meaning, journalist begin to use the term “explosive growth” which only partially describes … Read more »
Today’s note is dedicated to one of the fundamentals of HR Tech market and the basis for any kinds of products which automate headhunters’ and HR specialists’ jobs: Applicant Tracking Systems or candidate management systems. One cannot imagine the biggest … Read more »
Even though Gmail is considered one of the most popular e-mail platforms, many users tend to think there are much better services in the category. Many people complain about the new window for writing letters as they find it less … Read more »
Big Data — is a pretty common concept in IT and digital marketing. Essentially, the definition is on the surface: the term “big data” implies managing and an analysis of big volumes of data. Broadly speaking, this is information which … Read more »
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